How I approach the work

Here are the questions that guide my work.

Understand the business

What are we trying to achieve? I clarify the goal, the product’s value, and the promise we make to customers.

Understand the customer

What does the customer need to know? I look for questions and concerns that the content or shopping experience should address.

Earn trust through the work

Does the work reflect the product and the client accurately? I listen to feedback, keep messages consistent, and use what we learn to improve.

Putting that thinking into practice

Making a multi-brand Shopify store easier to navigate

When managing multiple brands in a Shopify store, I organized the site with clear categories and dedicated brand pages. The aim was to help visitors understand the range and find relevant products without confusion.

The decision connected two needs: giving each brand a clear place in the store and making the customer’s path to a product simpler.

Read about my e-commerce experience →